Frequently Asked Questions
Everything you need to know about enhancing your living space with SCP.
What is the typical delivery time for furniture orders?
Standard furniture delivery typically takes 7-14 business days. For larger items requiring white-glove service, a representative will contact you to schedule a specific delivery window.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, SCP ships to the contiguous United States and Canada. We are working on expanding our logistics to include international destinations in the near future.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your shipment's progress.
Are your materials sustainably sourced?
Yes, SCP is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and eco-friendly manufacturing processes across our entire home collection.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you budget for your larger home investments.